Phone Systems
Phone Systems
With VoIP, PBX and hybrid options available, we can find a phone system to suit your business. Partnered with leading brands, you can ensure your system will run smoothly with minimum support required.
On-Prem PBX
On-Prem PBX
On-premise PBX is also known as an IP-PBX phone system. It is similar to a traditional PBX system that resides at a location, such as a computer equipment room or phone closet.
Hosted PBX
Hosted PBX
Hosted PBX or hosted VoIP, otherwise known as an Internet phone system is one where the provider is responsible for housing the IP-PBX as well as handling the technology required to provide the services to the phone system.
Features for your business
On-Hold Marketing
Personalised On Hold Messages enable you to communicate one-to-one with your customers while they are waiting to speak to you.
Engaging, informative and entertaining your message on hold is a powerful opportunity to enhance your brand and integrate your marketing mix into the entry point of your business. Direct and intimate, everything that is spoken about in your message on hold gives your callers a unique educational experience of your business
Mobility
In today’s global business environment, you need the flexibility and convenience to make and receive calls from any location, without worrying about cost or logistics. That’s why it’s crucial to have a reliable and cost effective voice solution that allows you to transition seamlessly from the office to your mobile phone, anywhere, any time.
With an Opal phone system, you can receive all the capabilities of a full business phone desk on your mobile device, so you can take your work with you wherever you go.
Call Recording
Build a better customer experience by recording and saving your telephone conversations in a digital audio file format.
Files are encrypted on the recording server as they are written to disk using AES-256-bit encryption.
